Advertiser FAQ

Advertiser Process

Creator FAQ

Creator Process

Why I don't see any case after registration?

Don't see any new case in your dashboard? Please make sure you've completed email and Instagram verification process. Still no cases on the dashboard? It's because we only show you cases that suit you best. Log in and check our website often to see if there's an interesting case!

When can I know if my application is accepted?

You will receive an email notification once your application is accepted. Please check up on your mailbox often. You can also see the status on your dashboard.

  • Reminder: It will affect your rating if you drop out after application is accepted. Please read through the details and make sure it fits your schedule before application.

Why my follower count on Influenxio doesn't align my Instagram?

Cheers on your Instagram follower growth! We update the statics every 4 days automatically. That's why there might be some gap between the number on Influenxio and Instagram. Please let us know if the statics has not been updated over 4 days.

What should I do after I created my content?

After you followed the posting detail and created contents, please submit it on our platform. If changes are required, you will receive a notification via (Email / Line). You can then edit your content and resubmit it on our platform. Advertisers usually take about 3 to 5 working days for advertiser to approve your work. You can contact the advertiser directly via the built-in message to confirm the status. Don’t forget to add our LINE Message Notification so that you will get notified everytime advertiser send you message. For more detailed information about our content review procedure, please visit our [Medium] (https://medium.com/@Influenxio/%E5%8A%9F%E8%83%BD%E4%BB%8B%E7%B4%B9-%E6%8F%90%E5%89%8D%E5%AF%A9%E6%A0%B8%E8%B2%BC%E6%96%87-68fb6205a531)

(Please note that cases accepted before 2020/8/25 will follow the old „post first, review later” procedure)

When can I receive my reward?

Once you submit your Instagram post link on Influenxio, the reward will be transferred to your account wallet within 2 weeks.

How to withdraw money from the account wallet?

Choose PayPal or bank wiring to withdraw.

If you choose PayPal: Once you withdraw your money from Influenxio, your earnings will be transferred to your PayPal account within two working days. For details about PayPal’s withdrawal process, please here to learn more.

If you choose to use direct wire: Once you withdraw your money from Influenxio, your earnings will be transferred to your bank account within 14 working days.


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